G2 Vendor Directory

Hubble vs. Zonka Feedback

A side-by-side comparison based on G2 review data.

MetricHubble

by Hubble Technologies Inc

Zonka Feedback

by Zonka Feedback

Overall rating4.64.7
Review count7285
Ease of use9.49.3
Ease of setup9.59.3
Quality of support9.69.5
Meets requirements9.19.3
NPS70.76923184.146341
Small Business28.6%61.9%
Mid-Market60.0%32.1%
Enterprise11.4%6.0%
Total page views735842
Total LLM citations7893,334

Hubble

Hubble is a unified user research software for product teams to continuously collect feedback from users. Hubble offers a suite of tools including contextual in-product surveys, usability tests, prototype tests and and user segmentation to collect customer insights in all stages of product development.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Product Improvement
  • User Interface
  • Powerful Capabilities

Zonka Feedback

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform for businesses to collect feedback across channels, unify scattered sources in one place, analyze it with AI, and act in real time. Whether it’s digital journeys and product feedback or frontline and support experiences across locations, Zonka Feedback empowers teams to understand customer experience, reduce churn, improve satisfaction, and drive growth.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Improvement
  • Easy Setup
  • Data Management