G2 Vendor Directory

Hotello vs. Semper

A side-by-side comparison based on G2 review data.

MetricHotello

by Mews

Semper

by Semper

Overall rating4.24.7
Review count1711
Ease of use9.29.8
Ease of setup9.29.0
Quality of support8.89.3
Meets requirements8.49.6
NPS43.7581.818182
Small Business47.1%81.8%
Mid-Market52.9%18.2%
Enterprise0.0%0.0%
Total page views3760
Total LLM citations3092

Hotello

Hotello is a cloud-based PMS and its customer service represents a strong value. The elegance in its design and the performance offered make it possible to create an adequate technological hub so that different types of properties can offer an exceptional experience to their guests. Our solutions are developed with reliability and adaptability according to hoteliers' needs based on observations and collaboration, in order to respond to the latest hospitality industry trends.

Pros

    Semper

    Semper is a hotel management system (HMS) designed for independent hotels that need a reliable, easy-to-use solution to manage operations, reservations, and guest services from one central platform. Ideal for hotels, lodges, guesthouses, and boutique accommodations, Semper enables owners and teams to run their property efficiently without the complexity or high cost of enterprise-level systems. The platform is built to support the full guest journey — from booking and check-in to billing and reporting — while simplifying internal workflows and improving day-to-day control.

    Pros