Hotello vs. Mews
A side-by-side comparison based on G2 review data.
| Metric | Hotello | Mews |
|---|---|---|
| Overall rating | 4.2 | 4.8 |
| Review count | 17 | 32 |
| Ease of use | 9.2 | 9.5 |
| Ease of setup | 9.2 | 8.6 |
| Quality of support | 8.8 | 8.8 |
| Meets requirements | 8.4 | 9.4 |
| NPS | 43.75 | 87.5 |
| Small Business | 47.1% | 46.9% |
| Mid-Market | 52.9% | 50.0% |
| Enterprise | 0.0% | 3.1% |
| Total page views | 37 | 537 |
| Total LLM citations | 30 | 3,321 |
Hotello
Hotello is a cloud-based PMS and its customer service represents a strong value. The elegance in its design and the performance offered make it possible to create an adequate technological hub so that different types of properties can offer an exceptional experience to their guests. Our solutions are developed with reliability and adaptability according to hoteliers' needs based on observations and collaboration, in order to respond to the latest hospitality industry trends.
Mews
Mews is a connected hospitality operating system that brings revenue, operations and the guest journey together in one cloud-native platform. At its core is an award-winning PMS – named Best PMS (2024, 2025, 2026) – that powers day-to-day hotel operations: from reservations and rate management to check-in/out, payments, housekeeping and reporting, all in a single, real-time workspace instead of disconnected tools.