G2 Vendor Directory

Hotello vs. Cloudbeds

A side-by-side comparison based on G2 review data.

MetricHotello

by Mews

Cloudbeds

by Cloudbeds

Overall rating4.24.2
Review count1741
Ease of use9.28.7
Ease of setup9.28.3
Quality of support8.88.4
Meets requirements8.48.5
NPS43.7558.974359
Small Business47.1%82.9%
Mid-Market52.9%17.1%
Enterprise0.0%0.0%
Total page views37838
Total LLM citations3013,021

Hotello

Hotello is a cloud-based PMS and its customer service represents a strong value. The elegance in its design and the performance offered make it possible to create an adequate technological hub so that different types of properties can offer an exceptional experience to their guests. Our solutions are developed with reliability and adaptability according to hoteliers' needs based on observations and collaboration, in order to respond to the latest hospitality industry trends.

Pros

    Cloudbeds

    Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale.

    Pros