G2 Vendor Directory

Front Desk vs. Visual Matrix PMS

A side-by-side comparison based on G2 review data.

MetricFront Desk

by Hotel Link Solutions

Visual Matrix PMS

by Image Technology Systems

Overall rating4.44.6
Review count1810
Ease of use9.59.5
Ease of setup9.37.1
Quality of support8.89.3
Meets requirements9.58.6
NPS55.55555670
Small Business66.7%80.0%
Mid-Market27.8%10.0%
Enterprise5.6%10.0%
Total page views2247
Total LLM citations3542

Front Desk

Hotel Link's Front Desk is designed for small to medium-sized accommodations. It is an easy and functional solution for your accommodation daily operations and you will save hours of work.

Pros

    Visual Matrix PMS

    More than 3,000 properties in 30+ countries worldwide choose the Visual Matrix hospitality operating system to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS and an independent mobile operating platform (MOP) for use with Visual Matrix and most other PMS systems. Our PMS offers powerful features and key integrations that are easy to use, like revenue management with automated rate/discount tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go.

    Pros