Honeycomb vs. New Relic
A side-by-side comparison based on G2 review data.
| Metric | Honeycomb | New Relic |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 37 | 584 |
| Ease of use | 8.7 | 8.6 |
| Ease of setup | 8.6 | 8.9 |
| Quality of support | 9.5 | 8.8 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 72.222222 | 59.753954 |
| Small Business | 13.5% | 27.5% |
| Mid-Market | 45.9% | 43.1% |
| Enterprise | 40.5% | 29.4% |
| Total page views | 530 | 1,950 |
| Total LLM citations | 3,030 | 25,177 |
Honeycomb
Honeycomb is the observability platform that enables engineering teams to find and solve problems they couldn't before. Honeycomb’s approach is fundamentally different from other tools that claim observability, and is built to help teams answer novel questions about their ever-evolving cloud applications. Honeycomb is a modern observability platform built to help engineering teams quickly find and fix issues, including the ones they didn’t know to look for.
- Ease of Use
- Insights
- Customer Support
- Tracing Tools
- Flexibility
- Real-time Monitoring
New Relic
New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.
- Ease of Use
- Real-time Monitoring
- Monitoring
- Insights
- Analytics
- User Interface