G2 Vendor Directory

Hitsteps Web Analytics vs. Silktide

A side-by-side comparison based on G2 review data.

MetricHitsteps Web Analytics

by Hitsteps

Silktide

by Silktide

Overall rating4.44.8
Review count45289
Ease of use9.29.4
Ease of setup9.69.3
Quality of support9.29.7
Meets requirements8.89.4
NPS56.81818289.619377
Small Business75.6%21.7%
Mid-Market17.8%35.7%
Enterprise6.7%42.7%
Total page views941,039
Total LLM citations396,527

Hitsteps Web Analytics

Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more!

Pros

  • User Experience
  • Ease of Use
  • Valuable Insights
  • User Insights
  • Insights
  • Data Accuracy

Silktide

Silktide is an all-in-one platform for analyzing and improving websites. It combines tools for accessibility, content quality, marketing performance, legal compliance, and user behavior—making it easier for organizations to understand and enhance their entire web presence from one place. Silktide automatically scans your website and highlights issues across a wide range of areas: from broken links and slow-loading pages to inaccessible design elements, outdated content, and poor SEO.

Pros

  • Ease of Use
  • Accessibility
  • Helpful
  • Customer Support
  • Accessibility Features
  • Features