G2 Vendor Directory

Hitsteps Web Analytics vs. Mouseflow

A side-by-side comparison based on G2 review data.

MetricHitsteps Web Analytics

by Hitsteps

Mouseflow

by Mouseflow

Overall rating4.44.6
Review count45694
Ease of use9.29.0
Ease of setup9.69.1
Quality of support9.29.1
Meets requirements8.89.0
NPS56.81818271.676301
Small Business75.6%67.9%
Mid-Market17.8%22.9%
Enterprise6.7%9.3%
Total page views94559
Total LLM citations396,289

Hitsteps Web Analytics

Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more!

Pros

  • User Experience
  • Ease of Use
  • Valuable Insights
  • User Insights
  • Insights
  • Data Accuracy

Mouseflow

Behavioral Analytics for UX Friction & CRO (with MCP server and built-in AI insights) Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user behavior. We empower businesses with data-driven behavioral analytics, helping brands like eCommerce, SaaS, and enterprise brands understand why visitors are struggling, turning complex data into actionable insights that drive revenue and growth. Since essential tools like heatmaps and friction detection come out-of-the-box, you don't need an engineering degree to get quick value.

Pros

  • Ease of Use
  • Insights
  • Heatmaps
  • Session Replay
  • Easy Setup
  • Helpful