G2 Vendor Directory

Hitsteps Web Analytics vs. Lucky Orange

A side-by-side comparison based on G2 review data.

MetricHitsteps Web Analytics

by Hitsteps

Lucky Orange

by Lucky Orange

Overall rating4.44.6
Review count45393
Ease of use9.29.1
Ease of setup9.69.4
Quality of support9.29.2
Meets requirements8.89.0
NPS56.81818273.521851
Small Business75.6%85.1%
Mid-Market17.8%12.6%
Enterprise6.7%2.4%
Total page views941,078
Total LLM citations395,724

Hitsteps Web Analytics

Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more!

Pros

  • User Experience
  • Ease of Use
  • Valuable Insights
  • User Insights
  • Insights
  • Data Accuracy

Lucky Orange

Lucky Orange combines website analytics, visitor feedback and AI-powered analysis to help businesses understand visitor behavior and identify opportunities to improve conversions. Its suite of tools includes Dynamic Heatmaps, Session Recordings, Conversion Funnels and Discovery AI, an analytics assistant that answers questions about your website in plain language. Ask Discovery which traffic sources bring visitors who convert, which pages have the most visitor frustration or what non-converting visitors have in common.

Pros

  • Insights
  • Ease of Use
  • Session Replay
  • Easy Setup
  • Heatmaps
  • User Behavior Tracking