G2 Vendor Directory

Hitsteps Web Analytics vs. LogRocket

A side-by-side comparison based on G2 review data.

MetricHitsteps Web Analytics

by Hitsteps

LogRocket

by LogRocket, Inc.

Overall rating4.44.6
Review count452,467
Ease of use9.28.9
Ease of setup9.69.1
Quality of support9.29.0
Meets requirements8.89.1
NPS56.81818275.245499
Small Business75.6%59.6%
Mid-Market17.8%30.0%
Enterprise6.7%10.4%
Total page views943,271
Total LLM citations3912,366

Hitsteps Web Analytics

Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more!

Pros

  • User Experience
  • Ease of Use
  • Valuable Insights
  • User Insights
  • Insights
  • Data Accuracy

LogRocket

LogRocket is an AI session replay and product analytics tool that helps digital teams understand why users are having bad experiences and ship fixes more quickly. At the core of the platform is Galileo, LogRocket’s AI that continuously watches session replays from real users, reads support tickets, listens to customer calls, and tracks product changes to surface user struggles and technical issues automatically. LogRocket then routes these fixes into the development workflow (including AI coding tools such as Cursor and Claude Code) to help teams fix issues faster.

Pros

  • Session Replay
  • Ease of Use
  • Insights
  • User Insights
  • User Behavior Tracking
  • Recording