G2 Vendor Directory

Hitsteps Web Analytics vs. Heatmap

A side-by-side comparison based on G2 review data.

MetricHitsteps Web Analytics

by Hitsteps

Heatmap

by HeatMap

Overall rating4.44.8
Review count4543
Ease of use9.29.6
Ease of setup9.69.9
Quality of support9.29.7
Meets requirements8.89.6
NPS56.81818290.697674
Small Business75.6%65.1%
Mid-Market17.8%30.2%
Enterprise6.7%4.7%
Total page views94366
Total LLM citations391,284

Hitsteps Web Analytics

Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more!

Pros

  • User Experience
  • Ease of Use
  • Valuable Insights
  • User Insights
  • Insights
  • Data Accuracy

Heatmap

Heatmap is the premier on-site behavioral analytics platform for ecommerce. It uniquely links user behavior to revenue, showing brands exactly where they're losing or making money and how to optimize for maximum profit.

Pros

  • Heatmaps
  • Ease of Use
  • Customer Support
  • Recording
  • Easy Setup
  • Session Replay