G2 Vendor Directory

Hitsteps Web Analytics vs. Fullstory

A side-by-side comparison based on G2 review data.

MetricHitsteps Web Analytics

by Hitsteps

Fullstory

by Fullstory

Overall rating4.44.5
Review count451,052
Ease of use9.28.5
Ease of setup9.68.6
Quality of support9.29.1
Meets requirements8.88.9
NPS56.81818270.667957
Small Business75.6%37.8%
Mid-Market17.8%43.9%
Enterprise6.7%18.3%
Total page views943,734
Total LLM citations3923,312

Hitsteps Web Analytics

Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more!

Pros

  • User Experience
  • Ease of Use
  • Valuable Insights
  • User Insights
  • Insights
  • Data Accuracy

Fullstory

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.

Pros

  • Ease of Use
  • Insights
  • Customer Support
  • Helpful
  • Data Analytics
  • Session Replay