G2 Vendor Directory

Hitsteps Web Analytics vs. Crazy Egg

A side-by-side comparison based on G2 review data.

MetricHitsteps Web Analytics

by Hitsteps

Crazy Egg

by Crazy Egg

Overall rating4.44.2
Review count45128
Ease of use9.28.9
Ease of setup9.68.8
Quality of support9.28.1
Meets requirements8.88.6
NPS56.81818249.6
Small Business75.6%43.2%
Mid-Market17.8%44.0%
Enterprise6.7%12.8%
Total page views94638
Total LLM citations395,996

Hitsteps Web Analytics

Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more!

Pros

  • User Experience
  • Ease of Use
  • Valuable Insights
  • User Insights
  • Insights
  • Data Accuracy

Crazy Egg

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

Pros

  • Ease of Use
  • Heatmaps
  • Easy Setup
  • Insights
  • Intuitive
  • Customer Support