Higher Logic Vanilla vs. Influitive

Higher Logic Vanilla is a customer community platform from Higher Logic, a global leader in engagement software headquartered in Arlington, Virginia. Backed by the largest community software organization—with 15+ years of experience and more than 3,000 customers worldwide—Vanilla delivers the scale, stability, and focus enterprise organizations expect, while remaining fully dedicated to driving stronger community outcomes. Vanilla brings together discussion forums, Q&A, knowledge base, ideation, gamification, and advanced moderation in one flexible platform.

Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey.