G2 Vendor Directory

Heyo Phone vs. Ultatel

A side-by-side comparison based on G2 review data.

MetricHeyo Phone

by Heyophone

Ultatel

by Ultatel

Overall rating4.44.7
Review count2854
Ease of use9.29.5
Ease of setup9.19.4
Quality of support8.59.6
Meets requirements8.89.5
NPS55.55555679.62963
Small Business57.1%74.1%
Mid-Market25.0%24.1%
Enterprise17.9%1.9%
Total page views3171,061
Total LLM citations2,0691,833

Heyo Phone

Heyo helps small business owners manage all their customer communication, get more enquiries and grow business right from your phone. Heyo Phone has gained significant traction as a digital phone line for businesses across India with more than 1.5 Million downloads and 100,000 users. Experience seamless customer communication with Heyo Phone’s Smart features - Single Business Phone Number, Auto Call Recording, WhatsApp API, Auto Call Distribution, IVR, Multiple Staff Access, Custom Business Greeting Messages, Voicemail & much more starting at ₹199 per month.

Pros

  • Call Recording
  • Calling Features
  • Ease of Use
  • Easy Communication
  • Business Tools
  • VoIP Services

Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.

Pros

  • Customer Support
  • Customer Service
  • Reliability
  • Helpful
  • Ease of Use
  • Call Recording