G2 Vendor Directory

Heyo Phone vs. Softphone.Pro

A side-by-side comparison based on G2 review data.

MetricHeyo Phone

by Heyophone

Softphone.Pro

by Softphone.Pro

Overall rating4.44.6
Review count2866
Ease of use9.29.3
Ease of setup9.19.3
Quality of support8.58.6
Meets requirements8.89.3
NPS55.55555678.461538
Small Business57.1%83.1%
Mid-Market25.0%16.9%
Enterprise17.9%0.0%
Total page views317162
Total LLM citations2,069475

Heyo Phone

Heyo helps small business owners manage all their customer communication, get more enquiries and grow business right from your phone. Heyo Phone has gained significant traction as a digital phone line for businesses across India with more than 1.5 Million downloads and 100,000 users. Experience seamless customer communication with Heyo Phone’s Smart features - Single Business Phone Number, Auto Call Recording, WhatsApp API, Auto Call Distribution, IVR, Multiple Staff Access, Custom Business Greeting Messages, Voicemail & much more starting at ₹199 per month.

Pros

  • Call Recording
  • Calling Features
  • Ease of Use
  • Easy Communication
  • Business Tools
  • VoIP Services

Softphone.Pro

VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.

Pros

  • Easy Integration
  • Ease of Use
  • Easy Setup
  • Easy Implementation
  • Intuitive
  • User-Friendly