G2 Vendor Directory

Heyo Phone vs. Nextiva

A side-by-side comparison based on G2 review data.

MetricHeyo Phone

by Heyophone

Nextiva

by Nextiva

Overall rating4.44.5
Review count283,685
Ease of use9.28.9
Ease of setup9.18.7
Quality of support8.59.2
Meets requirements8.89.2
NPS55.55555667.041404
Small Business57.1%76.7%
Mid-Market25.0%22.1%
Enterprise17.9%1.2%
Total page views3178,328
Total LLM citations2,06915,292

Heyo Phone

Heyo helps small business owners manage all their customer communication, get more enquiries and grow business right from your phone. Heyo Phone has gained significant traction as a digital phone line for businesses across India with more than 1.5 Million downloads and 100,000 users. Experience seamless customer communication with Heyo Phone’s Smart features - Single Business Phone Number, Auto Call Recording, WhatsApp API, Auto Call Distribution, IVR, Multiple Staff Access, Custom Business Greeting Messages, Voicemail & much more starting at ₹199 per month.

Pros

  • Call Recording
  • Calling Features
  • Ease of Use
  • Easy Communication
  • Business Tools
  • VoIP Services

Nextiva

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Easy Setup
  • Reliability
  • Customer Service