G2 Vendor Directory

Heyo Phone vs. KrispCall

A side-by-side comparison based on G2 review data.

MetricHeyo Phone

by Heyophone

KrispCall

by KrispCall

Overall rating4.44.5
Review count28391
Ease of use9.29.4
Ease of setup9.19.4
Quality of support8.59.2
Meets requirements8.89.1
NPS55.55555673.316062
Small Business57.1%80.0%
Mid-Market25.0%19.5%
Enterprise17.9%0.5%
Total page views3173,376
Total LLM citations2,0698,386

Heyo Phone

Heyo helps small business owners manage all their customer communication, get more enquiries and grow business right from your phone. Heyo Phone has gained significant traction as a digital phone line for businesses across India with more than 1.5 Million downloads and 100,000 users. Experience seamless customer communication with Heyo Phone’s Smart features - Single Business Phone Number, Auto Call Recording, WhatsApp API, Auto Call Distribution, IVR, Multiple Staff Access, Custom Business Greeting Messages, Voicemail & much more starting at ₹199 per month.

Pros

  • Call Recording
  • Calling Features
  • Ease of Use
  • Easy Communication
  • Business Tools
  • VoIP Services

KrispCall

KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Call Quality
  • Call Recording