G2 Vendor Directory

HELPAR vs. Remote Eye

A side-by-side comparison based on G2 review data.

MetricHELPAR

by ViewAR

Remote Eye

by Wideum

Overall rating4.54.7
Review count1233
Ease of use9.49.6
Ease of setup9.39.7
Quality of support9.49.3
Meets requirements9.29.5
NPS66.66666783.333333
Small Business41.7%39.4%
Mid-Market25.0%27.3%
Enterprise33.3%33.3%
Total page views3253
Total LLM citations542

HELPAR

Provide remote assistance empowered with augmented reality: HELPAR is an efficient collaborative solution for remote guidance, which combines video streaming and AR technology. This superimposes the user’s camera image with computer-generated visuals to enable interactions and AR markings.

Pros

    Remote Eye

    Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Remote Eye is a remote assistance software that improves communication and knowledge management between an Expert, remotely and a local Operator.

    Pros

    • Time Management
    • Reporting
    • Simplicity
    • Integrations
    • Cost Efficiency
    • Easy Integration