G2 Vendor Directory

Helium vs. Cloudbeds

A side-by-side comparison based on G2 review data.

MetricHelium

by Zeppelin

Cloudbeds

by Cloudbeds

Overall rating4.64.2
Review count1341
Ease of use9.08.7
Ease of setup8.18.3
Quality of support9.08.4
Meets requirements9.38.5
NPS72.72727358.974359
Small Business46.2%82.9%
Mid-Market46.2%17.1%
Enterprise7.7%0.0%
Total page views53838
Total LLM citations6613,021

Helium

Helium is a comprehensive platform that simplifies the booking and reservation management process without charging booking fees.

Pros

    Cloudbeds

    Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale.

    Pros