G2 Vendor Directory

Helios vs. NETSCOUT Network & Application Observability

A side-by-side comparison based on G2 review data.

MetricHelios

by Helios

NETSCOUT Network & Application Observability

by NETSCOUT

Overall rating4.94.5
Review count12134
Ease of use8.18.2
Ease of setup9.37.7
Quality of support10.08.9
Meets requirements8.98.9
NPS10066.923077
Small Business50.0%23.4%
Mid-Market25.0%29.8%
Enterprise25.0%46.8%
Total page views881,268
Total LLM citations1032,414

Helios

Helios is a dev-first observability platform that helps Dev and Ops teams shorten the time to find and fix issues in distributed applications. Built on OpenTelemetry, Helios provides traces and correlates them with logs and metrics, enabling end-to-end app visibility and faster troubleshooting.

Pros

    NETSCOUT Network & Application Observability

    NETSCOUT’s Network & Application Observability solution is engineered for IT practitioners who need deep, real-time visibility into complex hybrid environments. Whether you're managing a sprawling data center, a multi-cloud deployment, 5G deployment, or a remote workforce, this solution delivers the actionable intelligence required to maintain performance, availability, and user experience across every layer of your infrastructure. At its core, NETSCOUT leverages Deep Packet Inspection (DPI) to convert raw network traffic into smart data.

    Pros

    • Monitoring
    • Performance
    • Issue Detection
    • Reliability
    • Ease of Use
    • Troubleshooting