G2 Vendor Directory

HCL BigFix vs. TeamViewer ONE

A side-by-side comparison based on G2 review data.

MetricHCL BigFix

by HCL Technologies

TeamViewer ONE

by TeamViewer

Overall rating4.44.5
Review count11811
Ease of use8.58.7
Ease of setup8.18.6
Quality of support9.17.8
Meets requirements9.29.4
NPS57.39130460
Small Business31.9%42.9%
Mid-Market33.6%42.9%
Enterprise34.5%14.3%
Total page views753182
Total LLM citations1,961207

HCL BigFix

HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform.

Pros

  • Patch Management
  • Centralized Management
  • Security Management
  • Automation
  • Patching Efficiency
  • Ease of Use

TeamViewer ONE

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact.

Pros