G2 Vendor Directory

HCL Digital Experience vs. CrafterCMS

A side-by-side comparison based on G2 review data.

MetricHCL Digital Experience

by HCL Technologies

CrafterCMS

by Crafter Software

Overall rating3.84.5
Review count3218
Ease of use7.98.7
Ease of setup6.98.6
Quality of support8.39.6
Meets requirements8.69.4
NPS470.588235
Small Business9.4%27.8%
Mid-Market25.0%27.8%
Enterprise65.6%44.4%
Total page views98175
Total LLM citations98884

HCL Digital Experience

HCL DX is the trusted and proven platform for organizations worldwide that meets the demanding requirements necessary to digitize business-critical processes and make them available to online audiences. These digital experiences must be always available, secure, and scalable. And, you need a variety of backend integrations, all with secure data transfer and role-based user authentication, as well as tools for the business to manage the content/experience. HCL Digital Experience provides all these capabilities and tools needed and necessary for enterprises to meet these complex demands.

Pros

    CrafterCMS

    CrafterCMS is the AI-native, Java-based headless CMS built for modern enterprise digital experiences such as global websites, e-commerce experiences, employee intranets, customer portals, mobile apps, OTT video apps, conversational AI experiences, and more. It replaces the limitations of traditional, monolithic content management with a developer-first, API-driven architecture designed for speed, scale, and long-term platform evolution.

    Pros