G2 Vendor Directory

Handshake vs. Paddle Retain

A side-by-side comparison based on G2 review data.

MetricHandshake

by Shopify

Paddle Retain

by Paddle

Overall rating4.24.8
Review count6510
Ease of use9.29.6
Ease of setup8.110.0
Quality of support8.49.3
Meets requirements8.59.6
NPS46.66666790
Small Business60.9%50.0%
Mid-Market26.6%50.0%
Enterprise12.5%0.0%
Total page views73236
Total LLM citations3,878387

Handshake

Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, product, pricing and inventory information they need to have better customer conversations.

Pros

  • User-Friendly
  • Intuitive Navigation
  • Ease of Use

Paddle Retain

Paddle Retain (formerly ProfitWell Retain) is the best-in-class churn software that helps subscription companies reduce churn and improve customer retention, automatically. Sellers choose Paddle Retain because it is fully localized, completely white-labeled, and our churn programs are based on millions of data points collected over thousands of transactions.

Pros