G2 Vendor Directory

Guidewire ClaimCenter vs. Duck Creek Claims

A side-by-side comparison based on G2 review data.

MetricGuidewire ClaimCenter

by Guidewire

Duck Creek Claims

by Duck Creek Technologies

Overall rating4.54.4
Review count4212
Ease of use8.99.3
Ease of setup7.89.0
Quality of support9.08.6
Meets requirements9.18.4
NPS65.85365954.545455
Small Business0.0%8.3%
Mid-Market47.6%16.7%
Enterprise52.4%75.0%
Total page views373128
Total LLM citations2,250531

Guidewire ClaimCenter

The claims management system the P&C industry trusts most, built with intelligence that scales alongside every adjuster. ClaimCenter resolves claims faster, reduces decision variance, and exceeds customer expectations, with insurance-grade AI that embeds knowledge and real-time guidance directly into the claims lifecycle.

Pros

  • Customization
  • Claims Management
  • Ease of Use
  • User Interface
  • Centralization
  • Efficiency

Duck Creek Claims

Duck Creek Claims allows you to manage the entire claims lifecycle.

Pros