Trainn vs. ScreenSteps
A side-by-side comparison based on G2 review data.
| Metric | Trainn | ScreenSteps |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 88 | 54 |
| Ease of use | 9.0 | 9.3 |
| Ease of setup | 9.1 | 9.4 |
| Quality of support | 9.4 | 9.7 |
| Meets requirements | 9.0 | 9.3 |
| NPS | 76.136364 | 81.132075 |
| Small Business | 43.2% | 45.1% |
| Mid-Market | 50.0% | 49.0% |
| Enterprise | 6.8% | 5.9% |
| Total page views | 920 | 110 |
| Total LLM citations | 822 | 257 |
Trainn
Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content - such as videos and guides - and deliver it across knowledge bases, learning management systems (LMS), and in-app experiences to support onboarding, product adoption, and customer success at scale.
- Ease of Use
- Video Creation
- Easy Creation
- Team Collaboration
- Course Creation
- Content Creation
ScreenSteps
ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of three components: 1. Knowledge Ops Platform: a centralized knowledge hub for creating, managing, and accessing digital guides and training courses. 2. Find & Follow Framework: a methodology for improving training and operations by transferring knowledge more effectively. 3. Knowledge Coaching: one-on-one coaching with knowledge ops experts to ensure a successful knowledge implementation.
- Setup Ease
- Helpful
- Easy Setup
- Efficiency
- Ease of Use
- Navigation Ease