G2 Vendor Directory

Trainn vs. Knowby

A side-by-side comparison based on G2 review data.

MetricTrainn

by Guider Labs

Knowby

by Knowby

Overall rating4.64.7
Review count8822
Ease of use9.09.2
Ease of setup9.19.4
Quality of support9.49.4
Meets requirements9.09.0
NPS76.13636486.363636
Small Business43.2%72.7%
Mid-Market50.0%13.6%
Enterprise6.8%13.6%
Total page views920234
Total LLM citations822160

Trainn

Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content - such as videos and guides - and deliver it across knowledge bases, learning management systems (LMS), and in-app experiences to support onboarding, product adoption, and customer success at scale.

Pros

  • Ease of Use
  • Video Creation
  • Easy Creation
  • Team Collaboration
  • Course Creation
  • Content Creation

Knowby

Capture Any Process. Guide Every Worker. Create and Share Any On-Screen or Manual Workflow by QR Code, Link or Embed in Minutes. Full Access Free 30-Day Trial with No Card. Auto-Translate 140+ languages. Minimise Downtime, Speed Up Onboarding and Keep SOPs and Work Instructions up to date. Particularly beneficial for training, onboarding, and everyday operational tasks, enabling teams to transform complex processes into easily digestible instructions.

Pros

  • Ease of Use
  • Instruction Creation
  • Ease of Understanding
  • Ease of Creation
  • Easy Creation
  • Easy Access