G2 Vendor Directory

Grid vs. ServiceNow App Engine

A side-by-side comparison based on G2 review data.

MetricGrid

by Pragyaam Data Technologies

ServiceNow App Engine

by ServiceNow

Overall rating4.84.5
Review count251,176
Ease of use9.48.8
Ease of setup9.28.8
Quality of support9.78.7
Meets requirements9.58.7
NPS91.66666764.454976
Small Business50.0%24.1%
Mid-Market45.0%27.9%
Enterprise5.0%48.0%
Total page views1262,775
Total LLM citations3408,210

Grid

WorkOnGrid is a modular, modern utility operations platform designed to simplify complexity, accelerate deployment, and scale seamlessly across teams and geographies. We collaborate extensively with HES and other software providers to enable them with self-configurable modules and a unified interface for warehousing and analytics, driving intelligent automations between different systems, workforce management and more.

Pros

  • Intuitive
  • Customer Support
  • Flexibility
  • Integrations
  • Customization Options

ServiceNow App Engine

ServiceNow App Engine is a development platform for building, extending, and governing custom work on the ServiceNow AI Platform. Developers use it to create new tables, extend out-of-the-box workflows, and build full applications. Business teams use it to replace the spreadsheets, email chains, and standalone tools that often run core processes. Most custom development on ServiceNow doesn’t start from a blank slate. Teams add fields and tables to existing processes, change how a request routes through an approval, or add logic to a workflow the platform already runs.

Pros

  • Ease of Use
  • App Development
  • Easy Creation
  • Low Code
  • Low Coding
  • No Coding