G2 Vendor Directory

Greenway Health Patient Portal vs. Klara

A side-by-side comparison based on G2 review data.

MetricGreenway Health Patient Portal

by Greenway Health

Klara

by Klara

Overall rating2.44.6
Review count12112
Ease of use7.69.3
Ease of setup5.79.4
Quality of support6.99.1
Meets requirements7.39.3
NPS-41.66666771.428571
Small Business58.3%73.6%
Mid-Market8.3%20.9%
Enterprise33.3%5.5%
Total page views191965
Total LLM citations1017,829

Greenway Health Patient Portal

Greenway Patient Portal is an intuitive online platform designed to empower patients by providing seamless access to their healthcare information and facilitating efficient communication with healthcare providers. This portal enhances patient engagement by offering 24/7 access to health records, appointment scheduling, and secure messaging, all accessible from any device. By adhering to the 21st Century Cures Act and WCAG standards, it ensures a user-friendly experience that supports transparency and compliance for Intergy and Prime Suite clients.

Pros

    Klara

    Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational efficiency and centralize patient communication channels with a true system of engagement, integrated with the leading EHRs, and used throughout the entire practice. Every touchpoint throughout the patient journey can be automated with Klara, from appointment reminders to post-visit instructions and beyond.

    Pros

    • Communication
    • Ease of Use
    • Patient Communication
    • Texting Communication
    • User Interface
    • Messaging Management