G2 Vendor Directory

Grandstream IP Video Phones vs. Softphone.Pro

A side-by-side comparison based on G2 review data.

MetricGrandstream IP Video Phones

by Grandstream Networks

Softphone.Pro

by Softphone.Pro

Overall rating4.14.6
Review count1366
Ease of use9.29.3
Ease of setup8.09.3
Quality of support8.38.6
Meets requirements9.09.3
NPS38.46153878.461538
Small Business38.5%83.1%
Mid-Market46.2%16.9%
Enterprise15.4%0.0%
Total page views73162
Total LLM citations145475

Grandstream IP Video Phones

Grandstream IP video phones offer an all-in-one communications hub and a multimedia platform solution for any user desktop.

Pros

    Softphone.Pro

    VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.

    Pros

    • Easy Integration
    • Ease of Use
    • Easy Setup
    • Easy Implementation
    • Intuitive
    • User-Friendly