G2 Vendor Directory

Grandstream IP Video Phones vs. KrispCall

A side-by-side comparison based on G2 review data.

MetricGrandstream IP Video Phones

by Grandstream Networks

KrispCall

by KrispCall

Overall rating4.14.5
Review count13391
Ease of use9.29.4
Ease of setup8.09.4
Quality of support8.39.2
Meets requirements9.09.1
NPS38.46153873.316062
Small Business38.5%80.0%
Mid-Market46.2%19.5%
Enterprise15.4%0.5%
Total page views733,376
Total LLM citations1458,386

Grandstream IP Video Phones

Grandstream IP video phones offer an all-in-one communications hub and a multimedia platform solution for any user desktop.

Pros

    KrispCall

    KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Reliability
    • Call Quality
    • Call Recording