G2 Vendor Directory

LogMeIn Pro vs. Cisco Webex Support

A side-by-side comparison based on G2 review data.

MetricLogMeIn Pro

by GoTo

Cisco Webex Support

by Cisco

Overall rating4.44.2
Review count8544
Ease of use9.38.9
Ease of setup9.58.8
Quality of support8.79.0
Meets requirements9.38.8
NPS62.65060245.238095
Small Business73.8%29.5%
Mid-Market23.8%25.0%
Enterprise2.4%45.5%
Total page views154105
Total LLM citations215115

LogMeIn Pro

LogMeIn Pro is a remote access solution for individuals and small businesses that need to connect to Windows and Mac computers from any location. The platform provides remote desktop access through browsers, desktop applications, and mobile devices. The platform supports remote desktop access via browser, desktop application, and mobile devices. Key features include file transfer, remote printing, multi-monitor display, screen sharing, and 256-bit AES encryption.

Pros

    Cisco Webex Support

    Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.

    Pros

    • Ease of Use
    • Mobile Compatibility
    • Remote Support
    • Remote Control
    • Intuitive