G2 Vendor Directory

Google Stackdriver Error Reporting vs. Userback

A side-by-side comparison based on G2 review data.

MetricGoogle Stackdriver Error Reporting

by Google

Userback

by Userback

Overall rating4.24.7
Review count12291
Ease of use8.79.4
Ease of setup8.89.4
Quality of support8.79.5
Meets requirements8.29.2
NPS54.54545583.745583
Small Business45.5%88.8%
Mid-Market27.3%8.2%
Enterprise27.3%3.0%
Total page views69541
Total LLM citations23,520

Google Stackdriver Error Reporting

Identify and understand your application errors.

Pros

  • Reporting
  • Team Collaboration
  • Task Organization
  • Implementation Ease
  • Ease of Use
  • Setup Ease

Userback

Userback is a user feedback and bug tracking software solution that helps teams collect, understand, and act on product feedback from users and stakeholders. It's used by SaaS companies, product managers, developers, designers, and customer support teams to gather contextual feedback directly from web applications, supporting use cases such as bug reporting, usability testing, quality assurance, feature validation, and customer satisfaction tracking.

Pros

  • Ease of Use
  • Feedback Management
  • Setup Ease
  • Features
  • Simple
  • Easy Setup