G2 Vendor Directory

Google Cloud Observability vs. New Relic

A side-by-side comparison based on G2 review data.

MetricGoogle Cloud Observability

by Google

New Relic

by New Relic

Overall rating4.34.4
Review count99584
Ease of use8.88.6
Ease of setup9.18.9
Quality of support8.58.8
Meets requirements8.89.1
NPS46.98795259.753954
Small Business21.2%27.5%
Mid-Market42.4%43.1%
Enterprise36.4%29.4%
Total page views1161,950
Total LLM citations26025,177

Google Cloud Observability

Monitoring, logging, and diagnostics for applications on Cloud Platform and AWS

Pros

  • Log Management
  • Cloud Services
  • Tracing Tools

New Relic

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.

Pros

  • Ease of Use
  • Real-time Monitoring
  • Monitoring
  • Insights
  • Analytics
  • User Interface