G2 Vendor Directory

Google Cloud Dialogflow vs. Boost.ai

A side-by-side comparison based on G2 review data.

MetricGoogle Cloud Dialogflow

by Google

Boost.ai

by Boost.ai

Overall rating4.44.7
Review count15139
Ease of use8.89.3
Ease of setup8.89.3
Quality of support8.69.2
Meets requirements8.89.0
NPS51.72413878.787879
Small Business40.9%17.1%
Mid-Market26.2%42.9%
Enterprise32.9%40.0%
Total page views946483
Total LLM citations22,7963,104

Google Cloud Dialogflow

Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

Pros

  • Ease of Use
  • Intuitive
  • Integrations
  • Easy Setup
  • NLP Capabilities
  • Helpful

Boost.ai

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Customer Support
  • Customer Satisfaction
  • Intuitive