G2 Vendor Directory

Google Authenticator vs. Plivo

A side-by-side comparison based on G2 review data.

MetricGoogle Authenticator

by Google

Plivo

by Plivo

Overall rating4.64.5
Review count586746
Ease of use9.69.2
Ease of setup9.69.0
Quality of support9.08.8
Meets requirements9.59.2
NPS74.17677669.541779
Small Business43.9%78.0%
Mid-Market36.2%16.8%
Enterprise19.9%5.2%
Total page views1,0171,365
Total LLM citations7,07230,504

Google Authenticator

Google Authenticator is a mobile application developed by Google that enhances the security of online accounts through two-factor authentication (2FA). By generating time-based one-time passwords (TOTPs), it adds an extra layer of protection beyond traditional passwords, ensuring that only authorized users can access their accounts. The app is compatible with Android, iOS, and BlackBerry devices, making it a versatile tool for users seeking to bolster their online security.

Pros

  • Ease of Use
  • Security
  • Easy Setup
  • 2FA Security
  • Time-Saving
  • Cross-platform

Plivo

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Pricing
  • Integrations
  • API Quality