G2 Vendor Directory

Gluu vs. ProcessMaker

A side-by-side comparison based on G2 review data.

MetricGluu

by Gluu

ProcessMaker

by Decisions

Overall rating4.44.3
Review count23305
Ease of use9.08.8
Ease of setup8.38.2
Quality of support9.68.4
Meets requirements8.98.8
NPS63.63636456
Small Business26.1%26.2%
Mid-Market52.2%39.7%
Enterprise21.7%34.1%
Total page views37390
Total LLM citations511,942

Gluu

Gluu is a process operations platform that turns how you design work into how teams actually run it - and gives your AI a governed foundation to build on. Map end-to-end, cross-functional processes (including BPMN 2.0) with roles, controls and SOPs, and publish them to web, iOS and Android. Turn those flows into daily execution with scheduled checklists, recurring tasks and case workflows - each with owners, due dates, approvals and required evidence. Frontline staff get the right task, instruction and form at the right moment; managers see progress, handoffs and bottlenecks in real time.

Pros

  • Ease of Use
  • Process Improvement
  • Customer Support
  • Process Management
  • Features
  • User Interface

ProcessMaker

ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast.

Pros

  • Ease of Use
  • Process Automation
  • Efficiency
  • Automation
  • Ease of Work
  • Ease of Learning