G2 Vendor Directory

Glow vs. Gainsight Product Experience

A side-by-side comparison based on G2 review data.

MetricGlow

by Glow

Gainsight Product Experience

by Gainsight Inc.

Overall rating4.74.4
Review count49243
Ease of use9.28.0
Ease of setup9.67.6
Quality of support9.08.9
Meets requirements9.68.7
NPS83.33333362.343096
Small Business53.3%21.0%
Mid-Market33.3%60.9%
Enterprise13.3%18.1%
Total page views664326
Total LLM citations7681,648

Glow

Hi. We’re Glow. Researchers of all capabilities use Glow to run market research surveys with real people around the world. Our mission is to reduce the risk in decision making by democratising access to market research on our easy to use research platform. Glow's advanced survey software captures quality human responses to power better products, services and experiences. The Glow platform makes it easy to create, share and deploy rich surveys to over 130m people in 90+ countries around the world, leading to better brands, products, services and experiences.

Pros

  • Ease of Use
  • Intuitive
  • Helpful
  • Simple
  • Setup Ease
  • Easy Setup

Gainsight Product Experience

Gainsight Product Experience (PX) is an all-in-one platform where product, CS, and revenue teams can understand how users engage with their product, guide them to value, and collect feedback in one connected workspace. Today's SaaS businesses win by orchestrating precise, data-driven experiences. Gainsight PX empowers teams to see exactly where users succeed or struggle through deep usage analytics, funnel analysis, and user-level insights so every decision is backed by data, not guesswork.

Pros

  • Ease of Use
  • Reporting
  • Customer Engagement
  • Customer Support
  • User Interface
  • Easy Management