G2 Vendor Directory

Glean vs. Bloomreach

A side-by-side comparison based on G2 review data.

MetricGlean

by Glean Technologies

Bloomreach

by Bloomreach

Overall rating4.74.6
Review count337843
Ease of use9.48.5
Ease of setup8.78.1
Quality of support9.39.3
Meets requirements9.39.0
NPS80.96676776.526946
Small Business6.9%27.2%
Mid-Market40.2%50.1%
Enterprise52.9%22.7%
Total page views4,2103,625
Total LLM citations29,59526,780

Glean

Glean is an enterprise AI platform that brings together AI assistants, AI agents, and enterprise search to help employees find answers, create content, and automate work. Grounded in your company’s knowledge, Glean Assistant answers questions, summarizes information, and drafts content, while Glean Agents enables teams to build and deploy AI agents that execute multi-step workflows across business applications. With 275+ out-of-the-box connectors, Glean connects information across workplace tools and delivers personalized AI that respects existing access permissions.

Pros

  • Ease of Use
  • Speed
  • Time-saving
  • Fast Search
  • Results
  • Intuitive

Bloomreach

Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Customer Engagement
  • Intuitive