G2 Vendor Directory

Glance vs. Virola Messenger

A side-by-side comparison based on G2 review data.

MetricGlance

by Glance

Virola Messenger

by Provide Support

Overall rating4.54.7
Review count2312
Ease of use9.69.4
Ease of setup9.79.4
Quality of support9.59.3
Meets requirements9.69.6
NPS69.56521783.333333
Small Business17.4%50.0%
Mid-Market56.5%25.0%
Enterprise26.1%25.0%
Total page views42528
Total LLM citations1,16012

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use

Virola Messenger

Virola Messenger is a secure corporate communication and collaboration tool that significantly improves teams' efficiency. It supports a wide range of features for effective communication and collaboration. Apart from standard messaging and video/audio conferencing features, Virola has a Task Board, an issues tracking system, LaTeX and markdown messaging formats, and flexible screen sharing and remote control features. Virola is self-hosted, which makes it more secure than cloud-based messengers and helps you keep control over your corporate data.

Pros

  • Ease of Use
  • Security
  • Communication
  • File Sharing
  • Screen Sharing
  • Convenience