Glance vs. Upscope
A side-by-side comparison based on G2 review data.
| Metric | Glance | Upscope |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 23 | 119 |
| Ease of use | 9.6 | 9.6 |
| Ease of setup | 9.7 | 9.6 |
| Quality of support | 9.5 | 9.2 |
| Meets requirements | 9.6 | 9.2 |
| NPS | 69.565217 | 75.652174 |
| Small Business | 17.4% | 45.2% |
| Mid-Market | 56.5% | 37.4% |
| Enterprise | 26.1% | 17.4% |
| Total page views | 425 | 354 |
| Total LLM citations | 1,160 | 505 |
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use
Upscope
Who is Upscope Co-browsing for? Who is it not for? Upscope buyers include payroll & HR, financial services, insurance, CRMs, legal software, logistics, healthcare and a wide range of SaaS companies. They use Upscope to support and onboard less tech savvy customers through their interfaces or to sell financial products to customers by co-browsing with them on the phone or desktop. Customers include Calendly, JG Wentworth, Square, Figure, Freedom Financial, Delta Dental and software providers for the biggest banks in the world, along with small and medium sized SaaS companies.
- Ease of Use
- Customer Engagement
- Communication
- Free Usage
- User Insights
- Connectivity