Glance vs. Thirdlane Connect
A side-by-side comparison based on G2 review data.
| Metric | Glance | Thirdlane Connect |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 23 | 27 |
| Ease of use | 9.6 | 8.9 |
| Ease of setup | 9.7 | 8.1 |
| Quality of support | 9.5 | 8.3 |
| Meets requirements | 9.6 | 8.6 |
| NPS | 69.565217 | 42.857143 |
| Small Business | 17.4% | 47.8% |
| Mid-Market | 56.5% | 30.4% |
| Enterprise | 26.1% | 21.7% |
| Total page views | 425 | 360 |
| Total LLM citations | 1,160 | 92 |
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use
Thirdlane Connect
Thirdlane Connect is a white-label team collaboration tool with voice, omnichannel messaging, and video for MSPs, service providers, and telecom resellers on Thirdlane’s multi-tenant UCaaS platform. Deliver branded calling, chat, and meetings across web, desktop, and mobile with APIs and CRM integrations.
- Ease of Use
- Easy Communication
- Reliability
- Intuitive
- Easy Setup
- Communication