G2 Vendor Directory

Glance vs. TeamViewer

A side-by-side comparison based on G2 review data.

MetricGlance

by Glance

TeamViewer

by TeamViewer

Overall rating4.54.5
Review count234,213
Ease of use9.69.2
Ease of setup9.79.2
Quality of support9.58.8
Meets requirements9.69.2
NPS69.56521768.368587
Small Business17.4%43.5%
Mid-Market56.5%35.7%
Enterprise26.1%20.7%
Total page views4255,671
Total LLM citations1,16032,549

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.

Pros

  • Ease of Use
  • Remote Access
  • Remote Control
  • Easy Access
  • Remote Work
  • Remote Support