Glance vs. Surfly
A side-by-side comparison based on G2 review data.
| Metric | Glance | Surfly |
|---|---|---|
| Overall rating | 4.5 | 4.8 |
| Review count | 23 | 100 |
| Ease of use | 9.6 | 9.6 |
| Ease of setup | 9.7 | 9.2 |
| Quality of support | 9.5 | 9.4 |
| Meets requirements | 9.6 | 9.4 |
| NPS | 69.565217 | 91.111111 |
| Small Business | 17.4% | 44.0% |
| Mid-Market | 56.5% | 34.0% |
| Enterprise | 26.1% | 22.0% |
| Total page views | 425 | 197 |
| Total LLM citations | 1,160 | 620 |
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use
Surfly
Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see. With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video.