Glance vs. Samesurf
A side-by-side comparison based on G2 review data.
| Metric | Glance | Samesurf |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 23 | 11 |
| Ease of use | 9.6 | 9.5 |
| Ease of setup | 9.7 | 8.9 |
| Quality of support | 9.5 | 8.6 |
| Meets requirements | 9.6 | 9.4 |
| NPS | 69.565217 | 72.727273 |
| Small Business | 17.4% | 45.5% |
| Mid-Market | 56.5% | 45.5% |
| Enterprise | 26.1% | 9.1% |
| Total page views | 425 | 50 |
| Total LLM citations | 1,160 | 118 |
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use
Samesurf
Samesurf is a patented, real time collaboration platform that enables multiple people to interact with the same online experiences in real time from any device or browser without installs or coding. Widely considered as the inventor of modern co-browsing, Samesurf also enables participants to (1) Instantly upload & share documents and videos (2) Talk or video chat via VOIP and phone lines (3) Redact sensitive input fields or other screen elements (4) Share offline content (5) Garner in-depth analytics (6) Record sessions Samesurf supports a diverse set of use cases that include sales,
- Easy Access
- Communication
- Easy Collaboration
- Screen Sharing
- Ease of Use
- Daily Use