G2 Vendor Directory

Glance vs. Diabolocom

A side-by-side comparison based on G2 review data.

MetricGlance

by Glance

Diabolocom

by Diabolocom

Overall rating4.54.2
Review count2366
Ease of use9.68.3
Ease of setup9.78.3
Quality of support9.58.0
Meets requirements9.68.3
NPS69.56521744.262295
Small Business17.4%24.6%
Mid-Market56.5%66.2%
Enterprise26.1%9.2%
Total page views425373
Total LLM citations1,1601,745

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use

Diabolocom

Diabolocom is a leading European provider of AI-first cloud contact center and customer experience solutions. Our platform helps organizations manage omnichannel customer interactions at scale while improving service quality, agent productivity, and operational efficiency. Built on proprietary AI technologies, native telecom infrastructure, and advanced CRM integrations, Diabolocom helps customer service and sales teams deliver faster, smarter, and more personalized interactions.

Pros

  • Ease of Use
  • Efficiency
  • Implementation Ease
  • Solutions
  • Customer Support
  • Easy Implementation