G2 Vendor Directory

Glance vs. Consolto

A side-by-side comparison based on G2 review data.

MetricGlance

by Glance

Consolto

by Consolto

Overall rating4.54.7
Review count2368
Ease of use9.69.2
Ease of setup9.79.2
Quality of support9.59.5
Meets requirements9.69.2
NPS69.56521783.58209
Small Business17.4%93.5%
Mid-Market56.5%4.8%
Enterprise26.1%1.6%
Total page views425324
Total LLM citations1,160342

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use

Consolto

Consolto’s hope is that with their SMB-focused conferencing solution, anyone can offer high impact, one-on-one digital services that are on par and even exceed those provided by larger organizations. The Problem According to Consolto.com, right now setting up a videochat with a client can be somewhat of an awkward process with current solutions like Zoom, Skype or Google Hangouts which were not built for business to client scenarios. They require either: Some sort of client installation -- bummer. Username/Password credentials -- where is that darn password?

Pros

  • Ease of Use
  • Integrations
  • Easy Setup
  • Easy Integration
  • Intuitive
  • Reliability