G2 Vendor Directory

Glance vs. Bitrix24

A side-by-side comparison based on G2 review data.

MetricGlance

by Glance

Bitrix24

by Bitrix24

Overall rating4.54.1
Review count23613
Ease of use9.68.2
Ease of setup9.78.0
Quality of support9.58.0
Meets requirements9.68.5
NPS69.56521743.771626
Small Business17.4%54.6%
Mid-Market56.5%32.2%
Enterprise26.1%13.2%
Total page views4252,017
Total LLM citations1,16044,972

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use

Bitrix24

Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a growing business, Bitrix24 helps you to: — Track leads and manage customer relationships with a built-in CRM — Stay on top of projects and tasks with Kanban boards, timelines, and time tracking — Communicate easily via team messenger, video calls, and shared calendars — Create and edit documents, manage files, and collect e-signatures — Run marketing campaigns and manage customer interactions

Pros

  • Ease of Use
  • Team Collaboration
  • Task Management
  • Features
  • Project Management
  • Communication