G2 Vendor Directory

Giosg vs. Maqsam

A side-by-side comparison based on G2 review data.

MetricGiosg

by Giosg.com

Maqsam

by Maqsam

Overall rating4.64.7
Review count11108
Ease of use9.19.5
Ease of setup9.09.2
Quality of support9.29.3
Meets requirements9.09.1
NPS81.81818283.018868
Small Business54.5%58.1%
Mid-Market36.4%38.1%
Enterprise9.1%3.8%
Total page views538717
Total LLM citations733,040

Giosg

Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest.

Pros

    Maqsam

    The first Arabic-native AI agent integrated into the region’s leading customer service software. We are the leading Arabic AI-powered customer service software in the MENA region, revolutionizing customer experience by integrating with CRMs to optimize data management, automate tasks, boost efficiency, and drive revenue growth while offering local numbers globally. Maqsam’s Arabic-native AI Agent brings smarter conversations to the Arab world.

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Customer Support
    • Call Management
    • Easy Integrations