G2 Vendor Directory

Giosg vs. Aissist.io

A side-by-side comparison based on G2 review data.

MetricGiosg

by Giosg.com

Aissist.io

by Aissist.io

Overall rating4.64.8
Review count1149
Ease of use9.19.3
Ease of setup9.09.3
Quality of support9.29.2
Meets requirements9.09.2
NPS81.81818289.795918
Small Business54.5%61.2%
Mid-Market36.4%22.4%
Enterprise9.1%16.3%
Total page views5382,149
Total LLM citations73739

Giosg

Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest.

Pros

    Aissist.io

    Your customers are growing faster than your support team. Aissist closes the gap. Aissist.io is an AI customer support agent that works like a coworker, not a bot. Connect it to Zendesk, Intercom, Freshdesk, Kustomer, Salesforce, HubSpot, Front or Gorgias in about 10 minutes. It starts resolving real conversations: troubleshooting problems, updating orders and accounts, and qualifying leads. It takes the action in your systems instead of just replying. ## What changes for your team * 83% of conversations resolved end to end, with 4.8/5 customer satisfaction. No made-up answers.

    Pros

    • Helpful
    • Efficiency
    • Setup Ease
    • Ease of Use
    • Conversations Management
    • NLP Capabilities